Refund Policy
This Refund Policy explains the circumstances under which Baby Bazar Boutique may provide refunds for eligible orders.
Customers are requested to read this policy carefully before placing an order.
1. General Refund Conditions
Refunds will be considered only for eligible situations covered under this policy.
A refund may be applicable in circumstances such as:
- Product received is defective
- Product received is damaged
- Incorrect product received
- Product is missing from the order
- Order is cancelled due to product unavailability
- Payment debited but order not created (after verification)
2. Defective or Damaged Products
If you receive a defective or damaged product, contact us within the complaint period.
Provide:
- Order number
- Product photos
- Packaging photos
- Video (if required)
- Issue description
3. Incorrect Product
Report incorrect items with order details and photos/videos for verification.
4. Missing Products
Report missing items immediately after delivery for verification.
5. Product Unavailability
If a product is unavailable after payment, the amount will be refunded via the original payment method.
6. Non-Returnable Products
Some products may not be eligible for return due to personal preferences unless defective or required by law.
7. Change of Mind
Refunds are generally not provided for change of mind.
8. Size Issues
Customers must check size charts before ordering. Minor variations are not considered defects.
9. Return Conditions
- Unused and unwashed
- Unaltered
- No stains or damage
- Original tags and packaging
10. Refund Processing
Approved refunds will be processed via the original payment method. Processing time depends on banks.
11. Shipping Charges
Shipping charges may vary depending on the situation.
12. Promotional Orders
Discounted or promotional products may have special refund conditions.
13. Fraudulent Claims
Fraudulent or abusive claims may be rejected after investigation.